Coming Home Carer Skills

Module 2: Looking after yourself and building your skills

Topics follow the 16 Care Certificate standards (2025). This module maps to standard 2, "Your personal development".

Coming Home Carer Skills is our own free course for family carers. Its topics follow the 16 Care Certificate standards (2025) from Skills for Care, NHS England and Skills for Health. It is not the Care Certificate, it is not a qualification, and those organisations have not endorsed it.

This guide to Looking after yourself and building your skills is correct at October 2026. We've written it in good faith as general information to help family carers. It isn't legal, financial or medical advice, and it can't teach practical skills such as moving someone or first aid. For those, ask the person's nurse or therapist, or find an in-person course. To the extent the law allows, we can't accept liability for any errors or omissions, or for decisions made on the strength of this guide. In a medical emergency call 999. If you need advice quickly, call NHS 111. In Northern Ireland, contact your GP out of hours service.

Video, .The captions are part of the video.
Read the video transcript

Module 2: Looking after yourself and building your skills. Video transcript

Full narration with what is on screen, for learners who prefer to read or cannot hear the video.

[00:00] Module 2: Looking after yourself and building your skills

On screen: Coming Home Carer Skills; About 5 minutes. Picture: Evening. Bilal sits at the kitchen table with a mug of tea, rubbing his eyes, a basket of washing waiting beside him. Nasreen sits nearby listening to the radio, her white cane resting against her chair. Calm, not unhappy.

Welcome to Module 2 of Coming Home Carer Skills: Looking after yourself and building your skills. On screen is Bilal. He looks after his mum, Nasreen, and he has not had a proper break for months. We will look at signs that caring is wearing you down, taking breaks, finding support, and learning.

[00:22] Before we start

On screen: Our own free course for family carers.; Topics follow the 16 Care Certificate standards (2025).; Not the Care Certificate. Not a qualification.; Not endorsed by Skills for Care, NHS England or Skills for Health..

First, a short note. Coming Home Carer Skills is our own free course for family carers. Its topics follow the 16 Care Certificate standards (2025) from Skills for Care, NHS England and Skills for Health. It is not the Care Certificate, it is not a qualification, and those organisations have not endorsed it.

[00:47] In this module

On screen: Signs that caring is wearing you down; Taking breaks, big and small; Carers' groups and carers' centres; Learning from places you can trust.

By the end, you should be able to notice when caring is wearing you down, plan regular breaks, find support near you, and keep learning from places you can trust.

[00:59] Your health matters too

On screen: Looking after yourself is part of caring.; Tell your GP practice that you are a carer.; Keep your own appointments.. Picture: Bilal chats with Bea, the receptionist, at the GP surgery desk. He is smiling and pointing to himself, as if saying "I'm a carer".

Caring can take up all your time and energy. It is easy to put yourself last. But your health matters too. When you are well, you are better able to care. Tell your GP practice that you are a carer, so they can think about your needs too. And keep your own appointments.

[01:19] When caring wears you down

On screen: Sleeping badly, or much more than usual; Feeling snappy or low; Not seeing friends any more; Feeling it is all too much. Picture: Late evening. Morag sits on the edge of her bed with a cup of tea, thinking, the bedside lamp on. Through the open door, Alasdair sleeps peacefully in his armchair.

Caring can wear you down slowly, so it helps to know the signs. You might sleep badly, or much more than usual. You might feel snappy or low. You might stop seeing friends, or feel that it is all too much. Noticing this is not a failure. It means you need more support.

[01:41] Struggling?

On screen: Talk to your GP, or call NHS 111.; Northern Ireland: contact your GP out of hours service.; Samaritans: 116 123, free, any time.; If you might harm yourself, call 999..

If you are struggling, talk to your GP. If you need advice quickly, call NHS 111. In Northern Ireland, contact your GP out of hours service. You can also call Samaritans free on 116 123, any time, day or night. If you feel you might harm yourself, or someone is in danger, call 999.

[02:08] Taking a break

On screen: Time for yourself every week; Someone to sit with the person; A day centre, or a paid carer at home; A short stay in a care home. Picture: Rhys sets off for a walk in walking boots, waving from the front door. Inside, his neighbour Errol and his mum Carys are laughing over a game of dominoes at the table.

Everyone needs a break. It might be an hour for a walk, a class, or time with friends. A friend, relative or neighbour might sit with the person for a while. Some charities have volunteers who do this too. Bigger breaks include a day centre, a paid carer at home, or a short stay in a care home. This is sometimes called respite care, or replacement care.

[02:35] Breaks where you live

On screen: England: carer's assessment from your council; Wales: carer's needs assessment, and the Short Breaks Scheme; Scotland: your Adult Carer Support Plan must consider breaks; Northern Ireland: carer's assessment from your Trust. Picture: Four panels, one carer enjoying a break in each: (1) Ravi reads in a café with a coffee (England); (2) Rhys walks on a hillside (Wales); (3) Morag sings in a community choir (Scotland); (4) Ciara has a cup of coffee with a friend on a park bench (Northern Ireland).

To get help with breaks, start with an assessment. In England, ask your council for a carer's assessment, and a needs assessment for the person you care for. The council only pays towards breaks for people it has assessed. In Wales, ask your council for a carer's needs assessment. Carers Trust Wales also runs a Short Breaks Scheme, paid for by the Welsh Government. In Scotland, ask for an Adult Carer Support Plan. The council must think about whether you need short breaks. In Northern Ireland, ask your Health and Social Care Trust for a carer's assessment. Trusts can arrange things like day sitting, night sitting, or a short stay in a care home.

[03:22] You are not alone

On screen: Your local carers' centre; Carers' groups near you; Carers UK online meet-ups; Northern Ireland: your Trust's Carer Coordinator. Picture: A carers' group in a community hall. Helen, in her wheelchair, pours tea for the group. Bilal and Grace laugh together in a circle of chairs with three other carers.

You are not alone. Talking to people who understand can help. Your local carers' centre, or your council, can tell you about support and carers' groups near you. In Northern Ireland, ask your Trust's Carer Coordinator. If it is hard to get out, Carers UK runs online meet-ups, such as Care for a Cuppa.

[03:45] Keep learning

On screen: Use trusted places: the NHS website, Carers UK, Carers Trust and your council.; Ask the nurse or therapist to show you a task.; Hands-on skills need an in-person course.. Picture: Bilal reads on a tablet at the kitchen table (blank screen). Nasreen sits beside him listening to an audiobook with headphones, smiling.

Learn from places you can trust, such as the NHS website, Carers UK, Carers Trust and your council. If you need to help with a task, ask the person's nurse or therapist to show you first. A carer's assessment can also lead to training, such as how to help someone move safely. For first aid, look for an in-person course from the British Red Cross or St John Ambulance.

[04:13] A plan for you

On screen: Write down what helps you.; When someone offers help, say yes.; Plan who could step in if you are ill.. Picture: Ciara writes a list at the kitchen table. Declan sits beside her sorting a pack of cards and grinning.

Small steps help. Write down what helps you feel better, and plan a little time for it each week. When someone offers to help, try saying yes. And think about who could step in if you were ill. Write down what the person you care for needs, so someone else can help.

[04:33] Get help

On screen: Carers UK helpline: 0808 808 7777 (free); Your carers' centre, council, or Trust in Northern Ireland; Samaritans: 116 123, any time; Health worries: GP or NHS 111 (Northern Ireland: GP out of hours service); Emergency: 999.

If you need someone to talk to about caring, Carers UK runs a free helpline on 0808 808 7777. Your local carers' centre, your council, or your Trust in Northern Ireland, can tell you about breaks and support near you. For your own health, talk to your GP. If you need advice quickly, call NHS 111. In Northern Ireland, contact your GP out of hours service. In an emergency, call 999.

[05:06] To sum up

On screen: Your health matters too.; Know the signs, and talk to someone.; Take breaks, big and small.; Find support, and keep learning.; Next: read the pages, then try the quiz.. Picture: Bilal, back from his evening pottery class, hands Nasreen a lopsided clay bowl. She feels its shape with her hands and they both laugh.

To sum up. Your health matters too. Know the signs that caring is wearing you down, and talk to someone when you notice them. Take breaks, big and small, and ask for an assessment to help with them. Find a carers' group near you, and keep learning from places you trust. Now read the pages below, then try the quiz. You can take it as many times as you like.

Page 1: Your health matters too

Caring can fill your days. It is easy to put the person you care for first every time, and yourself last.

But your health matters too. When you are well, you are better able to care. Looking after yourself is part of caring, not time taken away from it.

Tell your GP practice that you are a carer. Ask them to note it on your record. Then they can think about your needs too, and tell you about support near you.

Keep your own appointments. If it is hard to leave the person you care for, tell the practice. Ask what they can offer, such as a home visit.

Look after the basics. Try to eat regular meals, get outside when you can, and rest when you get the chance. Small things count.

Make time for things you enjoy. An hour for a hobby, a walk or a chat with a friend is not selfish. It helps you keep going.

Ask for a carer's assessment. It is a talk about how caring affects your health, your work and your free time. Module 1 explains how to ask for one where you live.

Worried about your own health? Talk to your GP. If you need advice quickly, call NHS 111. In Northern Ireland, contact your GP out of hours service. In an emergency, call 999.

Sources (read 8 Oct 2026): nidirect, "Looking after yourself as a carer", https://www.nidirect.gov.uk/articles/looking-after-yourself-carer ; NHS England, "Healthy caring" leaflet (2016), https://www.england.nhs.uk/wp-content/uploads/2016/04/nhs-practcl-guid-caring-v1.pdf ; NHS website, "Carer's assessments", https://www.nhs.uk/social-care-and-support/support-and-benefits-for-carers/carer-assessments/ ; nidirect, "GP out of hours service", https://www.nidirect.gov.uk/articles/gp-out-hours-service

Page 2: When caring wears you down

Caring can wear you down slowly. You may not notice until you feel very tired. It helps to know the signs.

Signs to look out for. The NHS website lists signs like these:

  • sleeping badly, or much more than usual
  • feeling snappy, or low
  • worrying all the time, or feeling it is all too much
  • finding it hard to concentrate or make decisions
  • eating much more or much less than usual
  • not wanting to see people

Noticing these signs is not a failure. It means you need more support.

What can help. Talk to someone you trust: a friend, a relative, your GP, or the Carers UK helpline. Take a break, even a short one (see page 3). Do not try to do everything at once. Set small goals you can manage.

When to get help.

  • If you are struggling to cope, or what you are trying is not helping, see your GP.
  • In England, if you are 18 or over, you can also refer yourself to NHS talking therapies.
  • If you need advice quickly, call NHS 111. In Northern Ireland, contact your GP out of hours service.
  • If you need to talk to someone now, call Samaritans free on 116 123, day or night.
  • If you feel you might harm yourself, or someone is in danger, call 999.

Sources (read 8 Oct 2026): NHS website, "Stress", https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/feelings-and-symptoms/stress/ ; Samaritans, "Contact a Samaritan", https://www.samaritans.org/how-we-can-help/contact-samaritan/ ; nidirect, "How to use your health services", https://www.nidirect.gov.uk/articles/how-use-your-health-services ; nidirect, "GP out of hours service", https://www.nidirect.gov.uk/articles/gp-out-hours-service

Page 3: Taking a break

Everyone needs a break from caring.

Small breaks. An hour for a walk, a class or a coffee. A friend, relative or neighbour could sit with the person. Some charities have sitting services: a volunteer keeps the person company for a few hours, often free or for a small charge.

Bigger breaks. The person might go to a day centre, have a paid carer at home, or a short stay in a care home while you go away. This is called respite care, or replacement care.

Help with breaks. Start with an assessment, for you and the person.

  • England. Ask your council for a carer's assessment, and a needs assessment for the person. The council only pays towards breaks after an assessment. It may ask about money.
  • Wales. Ask your council for a carer's needs assessment. The Short Breaks Scheme, paid for by the Welsh Government and run by Carers Trust Wales, offers carers breaks and activities.
  • Scotland. Ask your council's social work service for an Adult Carer Support Plan. The council must think about whether you need short breaks, and publish a statement about them.
  • Northern Ireland. Ask your Health and Social Care Trust for a carer's assessment. Trusts can arrange day sitting, night sitting or a short stay in a care home. Services differ by area.

Plan for an emergency. Who could step in if you fell ill suddenly? Write down what the person needs, and keep it easy to find.

Sources (read 8 Oct 2026): NHS website, "Carers' breaks and respite care", https://www.nhs.uk/social-care-and-support/support-and-benefits-for-carers/carer-breaks-and-respite-care/ ; Carers Trust Wales, "Short Breaks Scheme", https://www.shortbreaksscheme.wales/ ; mygov.scot, "Short breaks from caring", https://www.mygov.scot/help-for-carer/short-breaks-from-caring ; Carers (Scotland) Act 2016, section 35, https://www.legislation.gov.uk/asp/2016/9/section/35 ; nidirect, "Looking after yourself as a carer", https://www.nidirect.gov.uk/articles/looking-after-yourself-carer

Page 4: You are not alone

Caring can feel lonely. But there is support, and other carers understand what it is like.

Carers' centres. Many areas have a local carers' centre or carers' service. Your carers' centre, or your council, can tell you about support near you. Carers Trust has a search to help you find carer services. In Northern Ireland, ask the Carer Coordinator at your Health and Social Care Trust. They may have a list of carers' groups.

Carers' groups. Meeting other carers can help. You can share how you feel with people who understand, and swap ideas.

Online. If it is hard to get out, Carers UK runs online meet-ups on Zoom. Care for a Cuppa is a weekly chat with other carers. Share and Learn sessions cover all sorts of topics, from wellbeing to tips on caring. In Wales, Carers Wales runs online Me Time sessions.

Talk to someone. The Carers UK helpline, 0808 808 7777, gives advice about caring. If you need to talk about how you feel, Samaritans will listen, day or night, on 116 123.

Family and friends. People often want to help but do not know how. Tell them one thing they could do, such as a weekly visit or the shopping.

Sources (read 8 Oct 2026): NHS website, "Carers' breaks and respite care" (local carer's centres and Carers Trust), https://www.nhs.uk/social-care-and-support/support-and-benefits-for-carers/carer-breaks-and-respite-care/ ; nidirect, "Support services for carers", https://www.nidirect.gov.uk/articles/support-services-carers ; Carers UK, "Online meetups", https://www.carersuk.org/help-and-advice/your-health-and-wellbeing/online-meetups/ ; Samaritans, https://www.samaritans.org/how-we-can-help/contact-samaritan/

Page 5: Keep learning

Caring often means learning new things: about the person's health, about services, and about your rights as a carer.

Use places you can trust.

  • the NHS website
  • your government's website: GOV.UK, GOV.WALES, mygov.scot or nidirect
  • carers' charities such as Carers UK and Carers Trust
  • your council, or your Health and Social Care Trust in Northern Ireland

Be careful with advice from adverts, cold calls or social media. If you are not sure, ask the GP, the pharmacist or a carers' charity.

Learn practical tasks properly. If you need to help with something practical, such as helping someone move, ask the person's nurse or therapist to show you first. If you have not been shown how, do not try it. A carer's assessment can also lead to training, such as how to help someone move safely.

Get hands-on training. For first aid, look for an in-person course from the British Red Cross or St John Ambulance.

Keep a notebook. Write down tips, names and phone numbers as you learn them. It helps you, and anyone who steps in for you.

Take this course at your own pace. Come back to any module whenever you like.

Sources (read 8 Oct 2026): NHS website, "Carer's assessments" (training is one thing an assessment can lead to), https://www.nhs.uk/social-care-and-support/support-and-benefits-for-carers/carer-assessments/

The printable guide

28 pages, A4. Questions to write in, with answers at the back.

Quick quiz